Core Responsibilities1. Provides usability services for business and IT teams for web or mobile applications across multiple platforms for mid-scale scope projects. Recommends appropriate quantitative or qualitative approach to gather necessary insights from clients or prospects.2. Plans, designs, and conducts user research, usability, and heuristic evaluations studies. Reviews research on human factors response to bring value to Vanguard's business, technology, and processes.3. Conducts user interviews and contextual inquiries to identify user needs and gather user feedback. Ensures privacy and conducts sessions in a professional manner.4. Analyzes, summarizes, and presents results to design teams and mid-level decision makers. Suggests strategies to gain buy-in from the business.5. Contributes actionable suggestions based on knowledge of target user base and usability best practices. Educates project teams and crew regarding usability’s purpose and value.6. Identifies quantitative and qualitative usability opportunities and presents findings and recommendations to project teams. Presents usability findings to leaders and negotiates adoption of critical usability recommendations with guidance and support from more senior user experience crew.7. Assists in building usability principles and practices at Vanguard. Trains and mentors junior staff in best practices of user experience research. Provides guidance, training, and motivation.8. Participates in special projects and performs other duties as assigned.QualificationsMinimum five years related work experience.Undergraduate degree or equivalent combination of training and experience in a creative or technical field.Preferred QualificationsFamiliarity with user testing or Qualtrics/MedalliaSpecial FactorsSponsorshipVanguard is not offering visa sponsorship for this position.About VanguardAt Vanguard, we don't just have a mission—we're on a mission.To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Malvern, PA; Scottsdale, AZ; Charlotte, NCType: Full time
...HudsonEmail: ****@*****.***: (***) ***-****Desktop Support EngineerLocation: New York, NY (On-site)About the OpportunityAre... ...and high-performance computing? We are seeking an ambitious Desktop Support Engineer to join a fast-paced environment and support critical...
...Reporting to the Vice President, Global Security APAC & Middle East, you will be responsible... ..., and parts of the broader Oceania region.You'll partner with leaders across Disney... ...security programs are in place, including risk management, crisis response, investigations, event...
...Description Job Description General Position Summary This position is responsible to oversee the Brokerage Operations for U.S. Customs clearance of Imports under Broker Managers direction. Ensure the accuracy and compliance of the filing of documents in accordance...
The Hideout Lodge & Guest Ranch located in Shell, Wyoming, is looking for 3 server / waitstaff to join our 2022 team. Our ideal candidate is experienced, a self-starter, team player, who is honest with a lot of integrity and is hard-working. Our Main Season runs from April...
A leading tech company in Los Angeles is seeking an Email Copywriter with experience in B2B Tech and AI tools. The role involves creating persuasive copy for emails, SMS, and LinkedIn messages while collaborating on cross-functional projects. Ideal candidates will have ...