We are a customer-service focused IT Managed Service Provider who is focused on bringing innovative technical solutions to non-technical companies. We pride ourselves on our ability to bridge the gap and communicate these technical solutions in a simple manner. We have a team of strong communicators who work through problems through collaboration and teamwork. We also group our lower level engineers to work along side senior engineers to promote mentorship and technical growth.
Currently, we are seeking a mid level helpdesk technician to work through challenging solutions through a diverse technical stack. The Tier II Helpdesk Technician will be responsible for providing escalated support, consulting with nontechnical c-levels and assisting with some large projects along side senior engineers.
IT Helpdesk Technician Tier 2 (MSP) Responsibilities:
IT Helpdesk Technician Tier 2 (MSP) Requirements:
IT Helpdesk Technician Tier 2 (MSP) Benefits:
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