Job Description

0029V6169 Lab Systems Admin/Senior Validation Engineer
Please contact Amanda Mazza, [email protected]
Vendor Onboarding and Identity Management

• Coordinate onboarding of external vendor contacts for system access.
• Validate and create BMS identities and LDAP accounts for service engineers.
• Submit and manage ServiceNow requests for vendor access to Empower and related systems.

• Oversee account security setup system during rollouts.
• Confirm vendor access for instrument setup and qualification activities.

• Ticket triage and management through email or Service now queue.
• System troubleshooting

• Provision and deactivate user accounts across relevant systems.
• Maintain compliance with access control policies and segregation of duties.

• Execute scheduled access reviews to validate user permissions.
• Coordinate with system owners and QA to ensure timely completion and remediation of discrepancies.

• Maintain and monitor laboratory computer endpoints for compliance and security.
• Ensure systems are patched, validated, and aligned with IT and QA standards.

• Develop and publish knowledge articles for system processes, troubleshooting, and best practices.
• Keep documentation updated to support user self-service and audit readiness.

• Act as liaison between internal stakeholders and external vendors for technical and compliance requirements.
• Collaborate with Analytical Development, IT, and vendor teams to ensure smooth onboarding and system configuration.

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